How to get & pay your bill

Direct debit is the simplest and most efficient way of paying your bills. Best of all, it's free. You no longer have to worry about making payments: the amount due is paid automatically each month. Direct debit can be set up with a bank or PostFinance account.

You stay in control: payments can be accessed at any time and disputed within 30 days. And if you change your mind, direct debit can easily be cancelled.

Please note the following:
Direct debit comes into effect when you no longer receive a payment slip with your monthly bill. Until then, you must pay your bills as usual.

Setting up direct debit
Print out the authorisation form, complete it and send it to the address indicated.

You can view your detailed bill in your e-banking portal and pay it online whenever and wherever you like.

1. Log in to your e-banking or e-finance account.
2. Click on the eBill to open it.
3. Select the account with which you wish to pay your bill.
4. Authorise the payment and choose the payment date.

How do eBills work?

Go to www.ebill.ch or watch this video.

To set-up eBill:

1. Log in: Log in to your e-banking or e-finance account.
2. Activation: Activate the eBill function.
3. Registration: Select Salt Mobile from the list of invoicing parties

If you already use eBills, simply add Salt Mobile to your list of billers.

You can pay your bill free of charge at any time from MyGoMo. The following payment methods are accepted: VISA, Mastercard, Diners Club, Samsung Pay, Postcard, PostFinance and E-Finance.

Making a payment from MyGoMo

1. Log in to MyGoMo - Invoices
2. Click on "Pay online"
3. Select "Use another credit card" and click "Next"
4. Choose your payment method
5. Follow the payment process
6. Your bill will be paid immediately.

Online payment is the fastest way to reactivate your line if it has been deactivated.

Log in to your e-banking or e-finance portal, then copy and paste the information from your PDF invoice:

Reference: 0000000000000000000XXXXXC (this is an example). This is your personal reference number that you can use to pay all your bills.
QR-IBAN: CH973000522810925900C
Payment to : UBS AG 6300 Zug
In favour of: Salt Mobile SA, CH-1020 Renens 1

Important note
Unpaid bills: your most recent bill will show you the total amount due.

The payment procedure varies from bank to bank. You will find the instructions for the main banks below. Their procedures may change, which is why we cannot guarantee the content of these guides.

UBS

• Select "payments";
• Then enter the QR-IBAN: CH973000522810925900C;
• Press the "New" button;
• Enter the beneficiary: Salt Mobile SA Rue du Caudray,4 CH-1020 Renens
• Enter the required information indicated on your invoice:
  • Currency, amount, due date
  • The reference number
• Click on "Pay" to confirm your payment.

Credit Suisse

• Select "Payments and transfers", then "Pay an invoice".
• Select "QR-facture" and click on "Next".
• Enter the beneficiary: Salt Mobile SA Rue du Caudray,4 CH-1020 Renens
• Then enter the required information indicated on your invoice, i.e. :
  • QR-IBAN: CH973000522810925900C;
  • The amount, due date and currency;
  • The reference number.
• Click on "Next" then "Send".

PostFinance

• Select "Payment" then "Enter payment".
  • Enter the beneficiary's account number: CH973000522810925900C
  • Click on "Domestic payment to CH973000522810925900C".
  • Fill in the company name: Salt Mobile SA
  • Enter the reference number
  • Enter the amount, currency and due date
• Click "Next", then "Send" to confirm your payment.
   

You can pay your bill at any post office. This method of payment is only available if you have received your bill by post. Present the bill at the post office counter along with your payment. Keep the postmarked receipt as proof of payment.

If you received your invoice by e-mail, you must use one of our other payment methods (e.g. credit card, e-banking).

Payments by post will incur an additional charge of CHF 4.45, which will appear on your next invoice.